The Kaiser texting settlement claim involves a class action lawsuit against Kaiser Foundation Health Plan, Inc., doing business as Kaiser Permanente, over allegations that Kaiser sent certain marketing text messages after recipients had asked to stop receiving them.
The settlement was reached in Jonathan Fried v. Kaiser Foundation Health Plan, Inc., d/b/a Kaiser Permanente, Case No. 2025-016220-CA-01, in the Circuit Court of the Eleventh Judicial Circuit in and for Miami-Dade County, Florida. Kaiser denies the allegations and did not admit wrongdoing.
The settlement provided a fund of up to $10.5 million, with eligible claimants potentially receiving up to $75 per qualifying text message. However, the claim deadline has already passed, and the official settlement website states that payments were distributed to timely and valid claimants on March 16, 2026.
What Is the Kaiser Texting Settlement?
The lawsuit concerned allegations that Kaiser sent more than one marketing text message within a 12-month period to people who had previously opted out by responding with “STOP” or a substantially similar request.
The alleged conduct was brought under the Telephone Consumer Protection Act (TCPA) and, for the applicable Florida class, the Florida Telephone Solicitation Act (FTSA). Kaiser denied doing anything wrong.
The settlement was created to resolve these allegations without a trial determining whether Kaiser violated the law.
How Much Was the Kaiser Texting Settlement Worth?
Kaiser agreed to make up to:
$10,500,000
available for the settlement.
The fund was intended to cover:
- Payments to eligible class members
- Notice and administration expenses
- Court-approved attorneys’ fees and expenses
- Any court-approved service award
Eligible people who submitted valid claims could receive up to $75 for each qualifying text message.
However, $75 was not guaranteed for every qualifying message.
If the settlement fund was insufficient to pay the full $75 per qualifying message to all approved claimants, the amount would be reduced on a pro rata basis.
Who Was Eligible for the Kaiser Texting Settlement?
There were two settlement classes.
National TCPA “STOP” Class
The national class generally covered people in the United States who, during the period from January 21, 2021, through August 20, 2025:
- Received more than one text message from or on behalf of Kaiser within a 12-month period;
- Received the messages on a cellular telephone number;
- Received messages concerning Kaiser’s goods or services; and
- Had previously communicated to Kaiser that they did not want to receive text messages by replying with “STOP” or a similar opt-out instruction.
Florida FTSA “STOP” Class
There was also a Florida-specific class.
It generally covered people in Florida who, during the same class period, received more than one Kaiser marketing text after they had texted “STOP” at least 15 days before the later message.
What Counts as a Qualifying Text Message?
The settlement defines a qualifying message as a marketing text message sent after a “STOP” or substantially similar opt-out request.
A single confirmation message acknowledging the opt-out request does not count as a qualifying text message.
This distinction is important because receiving one automated confirmation after texting STOP would not, by itself, establish eligibility for a settlement payment.
How Much Could a Claimant Receive?
The settlement offered:
Up to $75 per qualifying text message.
For example, if Kaiser’s records showed that an eligible claimant received:
- 1 qualifying message → up to $75
- 2 qualifying messages → up to $150
- 3 qualifying messages → up to $225
However, these are maximum calculations, not guaranteed payment amounts.
The administrator could reduce the per-message amount if the settlement fund was not sufficient to pay the maximum amount to all approved claimants.
Was the $75 Kaiser Payment Guaranteed?
No.
The phrase “up to $75 per qualifying text message” is important.
The settlement website specifically explains that the amount could be reduced depending on the number of valid claims and the amount of money available after other approved expenses.
Therefore, articles or advertisements claiming that every eligible person automatically received $75 per text would be inaccurate.
What Was the Kaiser Settlement Claim Deadline?
The deadline to submit a claim was:
February 12, 2026.
The claim form had to be completed and submitted according to the settlement requirements by that deadline. The official claim form also states that a claim had to be submitted to receive a settlement payment.
The settlement website now states:
“The deadline to file a claim has passed.”
Can You Still File a Kaiser Texting Settlement Claim in 2026?
No new claims are currently being accepted.
The official settlement website confirms that the February 12, 2026 deadline has passed.
This means someone who did not submit a claim before the deadline generally cannot file a new claim through this settlement now.
Be cautious of websites or advertisements that claim you can still submit a new Kaiser texting settlement claim unless they are providing information directly authorized by the settlement administrator.
Have Kaiser Texting Settlement Payments Been Sent?
Yes.
The official settlement website currently states that:
Settlement payments were distributed on March 16, 2026, to class members who submitted timely and valid claims.
This is an important update for anyone searching for the current Kaiser texting settlement status.
The original FAQ explained that payments would not be made until the settlement was approved and any appeals were resolved. The current website now confirms that the distribution to timely and valid claimants occurred on March 16, 2026.
How Can You Check Your Kaiser Settlement Claim?
If you submitted a claim, you should use the official Kaiser TCPA and FTSA Settlement website for information about your claim and payment.
Official Kaiser TCPA and FTSA Settlement Website: https://www.kaisertcpasettlement.com/
The settlement administrator’s telephone number listed in the official claim materials is:
1-877-805-8877.
If you contact the administrator, have your claim information or Unique ID available if you received one.
What Information Was Required on the Claim Form?
The official claim form requested information including:
- First and last name
- Current address
- Telephone number(s) where Kaiser texts were received
- Email address, if applicable
- Current contact telephone number
- Unique ID, when applicable
The administrator could research and verify the information submitted on the claim form against Kaiser’s records.
Why Did Kaiser Face the Lawsuit?
The lawsuit alleged that Kaiser sent marketing-related text messages to people after they had opted out of receiving such messages.
The plaintiff alleged violations of the TCPA and FTSA.
Kaiser denied the allegations and denied that it had done anything wrong. The settlement resolved the dispute without a court finding that Kaiser was liable for the alleged conduct.
Is This a Kaiser Data Breach Settlement?
No.
This is an important distinction.
The Kaiser texting settlement concerns alleged unwanted marketing text messages and TCPA/FTSA claims.
It is separate from the Kaiser Privacy Breach Settlement, which involves allegations concerning the use of third-party tracking technology on certain Kaiser Permanente websites and mobile applications. That separate settlement has its own eligibility requirements and payment process.
Therefore, someone searching for a Kaiser texting settlement claim should not confuse it with a Kaiser privacy or data-related settlement.
What If You Received Kaiser Texts but Never Filed a Claim?
If you believe you were eligible but did not submit a claim by February 12, 2026, the current settlement website does not provide a new claim period.
The official website states that the claim deadline has passed.
Receiving Kaiser marketing texts by itself also does not mean that someone was automatically entitled to a settlement payment. The settlement required a valid and verified claim.
What If You Filed a Claim but Have Not Received Payment?
The official website says that payments were distributed on March 16, 2026 to class members who submitted timely and valid claims.
If you filed a claim but have not received the payment, the appropriate step is to contact the settlement administrator using the official contact information and ask about the status of your individual claim.
Do not provide your Social Security number, bank details, or other sensitive information to an unofficial website claiming to be the settlement administrator.
Kaiser Texting Settlement vs. Kaiser Privacy Settlement
These two cases are easy to confuse.
| Kaiser Texting Settlement | Kaiser Privacy Settlement |
| Concerned marketing text messages | Concerned website/app tracking technology |
| TCPA and FTSA allegations | Privacy-related allegations |
| Up to $10.5 million fund | Separate $46 million settlement |
| Up to $75 per qualifying text | Separate payment calculation |
| Claim deadline: Feb. 12, 2026 | Separate claim process |
| Payments distributed March 16, 2026 | Separate settlement status |
The Kaiser Privacy Settlement website says its case involves Kaiser Permanente members in certain states who accessed authenticated Kaiser websites or mobile applications between November 2017 and May 2024.
Frequently Asked Questions
What is the Kaiser texting settlement?
It is a class action settlement concerning allegations that Kaiser sent certain marketing text messages after recipients had opted out. Kaiser denied wrongdoing.
How much could the Kaiser texting settlement pay?
Eligible claimants who submitted valid claims could receive up to $75 per qualifying text message, although the amount could be reduced if the settlement fund was insufficient.
What was the Kaiser settlement claim deadline?
The deadline was February 12, 2026. The official website confirms that the deadline has passed.
Can I file a Kaiser texting settlement claim now?
No. The official settlement website states that the claim deadline has passed.
When were Kaiser texting settlement payments sent?
The official settlement website states that payments were distributed on March 16, 2026, to class members who submitted timely and valid claims.
What is the Kaiser settlement phone number?
The official claim materials list 1-877-805-8877 for questions about the Kaiser TCPA and FTSA Settlement.
Is the Kaiser texting settlement the same as the Kaiser privacy settlement?
No. They are separate settlements involving different allegations, class definitions, and claim processes.
Final Takeaway
The Kaiser texting settlement resolved allegations that Kaiser sent certain marketing text messages after people had opted out. The settlement established a fund of up to $10.5 million, and qualifying claimants could receive up to $75 for each qualifying text message, subject to possible pro-rata reductions.
For anyone searching for the claim process in 2026, the most important update is that the February 12, 2026 claim deadline has passed. The official settlement website also confirms that payments were distributed on March 16, 2026, to timely and valid claimants.
If you already submitted a claim and have a question about your individual payment, use the official settlement website or contact the settlement administrator at 1-877-805-8877 rather than relying on unofficial claim websites.
Disclaimer: This article is for general informational purposes and is not legal advice. Settlement information can change, and individual claim outcomes may differ. For current information about an existing claim, rely on the official settlement administrator and court documents.
